Beware of phishing scams
We have been made aware of false claims by an organisation approaching AIEC delegates pretending to be official AIEC accommodation partners.
If you receive a suspicious email or phone call from any company other than IDP, IEAA or Think Business Events offering services about the conference, we would appreciate if you could let us know.
If you have NOT booked accommodation through us, we recommend you book directly with hotels or via a credible hotel booking provider such as Booking.com.
Please note that the advertised room rates are contracted at a group rate. Delegates who choose to book using their Hotel Loyalty Membership may recieve a different rate with different conditions. Payment
The rates per room per night are inclusive of goods and services tax (GST), which is charged by the hotel on check in or check out. The hotels may charge you a surcharge for credit card transaction fees.
The hotel may charge the one night's deposit on or after [date]. Delegates must settle the balance of their account and any incidentals upon check out.
The credit card details will also be used to pay for all room nights if you cancel within 30 days of your arrival date or do not show up.
If the reservation is cancelled on or after [date] all nights/rooms cancelled will incur 100% cancellation fee. This includes any reductions to total nights booked.
No shows will be charged at the full accommodation rate for the duration of the booking. That is, all nights for all rooms booked will be charged directly by the hotel to the credit card provided at the full accommodation rate.
Please note that cancellation policies listed on individual hotel websites do not apply, as the above rates are contracted at a group rate.
Most hotels allow you to check in from 2pm. If you wish to check in earlier, additional charges will apply. If you will be arriving after 6pm, please notify the conference organiser at email@example.com. Failure to advise late arrival may result in your room being released.
Change of booking
All changes to bookings must be forwarded in writing to the conference organiser at firstname.lastname@example.org. After [date] any changes cannot be guaranteed and cancellation policies may apply.