Logistics and bump in and out

Bump-in and bump-out schedule

The AIEC 2025 exhibition will be held in Exhibition Hall at the National Convention Centre Canberra.

Please note the schedule is subject to change. Final schedule will be confirmed and communicated to exhibitors prior to the conference. Please see specific bump-in and out times here.

All time indications are presented in Australian Eastern Standard Time (AEST).

Exhibitors must adhere to the access time provided. Access into the exhibition space prior to the scheduled time will not be permitted. 

NOTE: All exhibitor deliveries must arrive no earlier than Monday 13 October.

Important - It is mandatory for all exhibitors during bump in/out periods to wear approved high visibility safety vests and closed toe shoes, this includes the loading dock or on the service road. Exhibitors and contractors will not be allowed entry to the exhibition floor unless safety vests and closed toe shoes are worn.

NCCC do not have vending machines on-site for high-vis vests, so exhibitors should bring their own. During bump-in and bump-out, only individuals with high-vis vests will have access to build areas.

Loading dock access

Onsite materials handling/porters and equipment

The Exhibition Hall Loading Dock is accessible via Constitution Avenue. All deliveries must go through this point and will not be accepted at any other point within the venue. 

The NCCC Exhibition Hall Loading Dock is operational between 8:00am and 4:00pm AEDT from Monday to Friday.

IMPORTANT - There is no access to the loading docks between the hours of 8.00pm – 8.00am every night.

The height of the loading dock is 3.9m. Vehicles are not authorised to park in the loading dock areas during bump-in or bump-out. However, vehicles may remain in the area for unpacking/ packing only. Parking at any time is strictly prohibited. Vehicles and their contents are the responsibility of the owner.

We highly recommend booking freight storage and stock delivery to your stand directly through our preferred freight forwarder. Further details can be found in the Freight Forwarding/Delivered/Collections section.

Exhibitors must ensure they have sufficient staff on hand to safely and promptly unload vehicles at the loading dock.

Onsite materials handling/porters and equipment

NCCC does not have an onsite porter service provider during exhibitor bump-in, bump-out or throughout the conference. If you need assistance moving boxes (non-heavy items) from the loading dock, please contact the Conference Organiser for further enquiries.

Exhibitors requiring any manual handling equipment (i.e. forklifts) service during bump-in or out, must pre-book this service in advance through NCCC. Charges apply. Please contact NCCC directly. Their contact details can also be found in the Key Contacts Section.

Self-freight/delivery

If you are bringing in materials via front of house (main entrance points of the venue), you can either carry these items or use trolleys as shown below.  Any trolley that is larger than those outlined below should come through the loading dock.

Storage facilities

There will be no onsite storage facilities available in the exhibition hall or loading dock for any materials, including boxes, packing materials, or other exhibitor items. It is recommended that exhibitors plan their storage needs in advance, including packing crates and freight forwarding materials and arrange for them to be cleared offsite.

Exhibitors must not leave boxes and packing material in the exhibition display area during the show.

Exhibitor Online Site Induction for NCCC

All contractors and exhibitors arriving through the loading dock are to complete the NCCC Manual Induction prior to entering the venue. The induction is conducted manually in person. Exhibitors and all stand builders will not be allowed to access to the loading dock if they have not completed the NCCC induction.

Exhibitor parking

Convenient, secure, underground car parking is available 24 hours a day, 7 days a week at the National Convention Centre Canberra. They have 480 parking spots, with internal lift access from the top level. The height restriction of the car park is 1.9 metres.

You can find the entrance to the underground car park on Constitution Avenue, between the venue and the Airservices Australia building.

Pre-paid parking is available at Reception, in the Main Foyer.

Please note

• Parking of personal vehicles is not allowed at the Exhibition Hall loading dock and terrace for both exhibitors and contractors during bump in and bump out.
• All cars/vans need to be parked in a designated car park, paid underground parking is available under the NCCC or there is additional public paid parking available across Constitution Avenue.

Please visit the NCCC’s website for more information on car parking.

Rules and regulations

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Key dates

11 February - Call for proposals opens

14 March - Call for proposals closes

May - Registration open

mid-June - Program released

31 July - Super early bird registration closes

12 September - Early bird registration closes

14–17 October – AIEC 2025

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