Information for international visitors

Banking and money

Banks: As a general guide, banks across the city are open for business Monday to Friday 9.30am-4pm. Some banks in local shopping centres are also open Saturday and Sunday (with varying opening hours).

Automatic teller machines (ATMs): ATMs are located throughout the city and will recognise cards issued by most banks.

Credit cards: MasterCard, Visa, American Express and Diners Club are accepted across the city by most outlets.

Currency exchange: As the Hobart Airport is predominantly domestic, there is no currency exchange facility within the airport, however numerous bureaux de change located throughout the Hobart CBD. Most banks also offer currency exchange services.

Notes: $5, $10, $20, $50 and $100

Coins: 5¢, 10¢, 20¢, 50¢, $1 and $2

Pricing: Australian prices occasionally end in a variant of 1¢ or 2¢. Where this occurs, at the cash register the price is rounded to the nearest 5¢.


Hobart experiences four distinct seasons, each with its own beauty and charm. Plan ahead with this information on temperature and rainfall. During spring (September - November) in Hobart, average temperatures range from 7.8 - 16.9°C (46 - 62.4°F). This is the wettest time of year (168.7mm / 6.6″), however it should be noted that Hobart is Australia’s second-driest capital city (after Adelaide).

Spring days, and particularly spring nights in Hobart can still be quite chilly, so it’s recommended that you dress in layers and bring a light jacket.

Ultraviolet (UV) Index: Visitors to Hobart should look out for the UV index in local weather reports, which describes the daily solar UV radiation intensity. Protect yourself from sunburn by using SPF30+ sunscreen, which is readily available throughout Australia at supermarkets, convenience stores and pharmacies, and wearing sun-smart clothing, including a hat and sunglasses.


Mains supply in Australia is 220/240 volts AC, 50Hz with three-pin plugs used across the country. The Australian three-pin electrical socket differs from those found in most countries, and international travellers may require an adaptor socket. Standard outlets for 100-volt small appliances can be found in most hotel rooms.

Adaptors can be bought from all good travel stores, chemists and department stores located in and around the Hobart CBD.

Emergency services

In a life-threatening or time-critical emergency, dial Emergency Services on Triple Zero (000). The Triple Zero service is an operator-assisted service that connects callers to the most relevant emergency service organisation (police, fire brigade or ambulance). Calls to Triple Zero are free and can be made from all telephones (landline, mobile phones and payphones). When you dial Triple Zero services, the most important thing to remember is to stay focused, stay relevant and stay on the line.

Goods and services tax

The goods and services tax (GST) is a broad-based 10 per cent tax included in the shelf price of most Australian goods and services. The Tourist Refund Scheme allows international travellers to claim a GST refund (subject to certain conditions) on some goods purchased in Australia. The refund applies only to items worn or goods taken on board as hand luggage when leaving the country.

Health and medical services

Australia has a high-standard healthcare system offering a mix of public and private services. The Hobart Royal Hospital, offering accident, emergency and outpatient services, is located at 48 Liverpool Street, Hobart; a 2 minute drive from the Hotel Grand Chancellor. Private medical practitioners can be easily located through the Yellow Pages website or telephone book. By international standards, Australian health services are not overly expensive, and many international travellers will find their country has reciprocal healthcare agreements with Australia. As a general guide, these agreements provide for any ill-health episode requiring prompt medical attention. Comprehensive travel insurance is always recommended.


English is the official language of Australia but many foreign languages are used by minorities in local communities, including Arabic, Italian, Greek, Vietnamese and Chinese dialects. Translation and interpreter services can be accessed 24 hours a day by calling 13 14 50.

Passport and visas

All international travellers must present a valid and approved travel document (generally a passport) as evidence of their identity and nationality to allow entry into Australia. In addition, all international travellers (with the exception of most New Zealand passport holders) must also obtain a valid visa before travelling to Australia.

As a general guide, travellers are encouraged to apply for their Australian visa well in advance of their planned departure date.

Find the right visa for you here

eVisitor visa

Passport holders from certain countries can apply for a visa online through the Australian Government’s eVisitor system. The eVisitor allows visitors to travel to Australia for short-term business or tourism purposes for up to three months. eVisitor applications are free.

Find out more about the eVisitor visa here

Electronic Travel Authority

Passport holders from a range of other countries (including the US) can apply for a visa online through the Australian Government’s Electronic Travel Authority (ETA) system. Alternatively, passport holders outside of Australia can apply for ETA through a travel agent, airline office, specialist service provider or Australian visa office. The ETA allows people to visit Australia for short-term tourism or business purposes of up to three months. An ETA is available to passport holders from more than 30 countries, regions and locations.

Find out more about the ETA here

Note: The eVisitor and ETA systems provide the electronic equivalent of a visa for the short-term traveller, replacing the traditional passport visa label or stamp. Most applications are processed within a day.

For conference organisers and delegates, specialised visa advice is available through the Australian Government’s International Event Coordinator Network (IECN). Located across the country, IECN staff work with event organisers to provide free advice and visa- processing assistance for international travellers invited to speak at, perform in, or attend an event in Australia.

Check the Australian Government Department of Immigration and Border Protection website for eligibility requirements


Tasmania (abbreviated as Tas and known colloquially as "Tassie") is an island state of the Commonwealth of Australia. It is located 240 km (150 mi) to the south of the Australian mainland, separated by the Bass Strait. The state encompasses the main island of Tasmania, the 26th-largest island in the world, and the surrounding 334 islands. The state has a population of around 519,100 (as of June 2016), just over forty percent of which resides in the Greater Hobart precinct, which forms the metropolitan area of the state capital and largest city, Hobart.

Hobart has an estimated population of over 220,000 people, which accounts for 0.93% of Australian population. After Sydney in New South Wales, Hobart is the second oldest city in Australia. The size of Hobart is 1,695.5 km².

Post offices

There are several Australia Post offices located around the Hobart CBD. The closest Australia Post offices to the Hotel Grand Chancellor are located at:

9 Elizabeth Street, Hobart (4 minutes’ drive, 7 minutes’ walk from Hotel Grand Chancellor)

Opening Hours:
Mon – Fri: 8:30am to 5:30pm
Saturday: 9:00am to 12:30pm
Sunday: Closed

93 Bathurst Street, Hobart (4 minutes’ drive, 12 minutes’ walk from Hotel Grand Chancellor)

Opening hours:

Mon – Fri: 9:00am to 5:00pm
Sat – Sun: Closed

Stamps can often be purchased at newsagents.

Transport in Hobart

Airport shuttle service: Hobart City – Hobart Airport Shuttle Service operates shuttle buses between Hobart accommodations (including the casino and university) and the airport for every departure and arrival of mainland flights.

The shuttle departs outside the terminal after the arrival of every mainland flight, transferring passengers to the city.

For transfers to the airport, bookings should be made a minimum of 2hrs prior to pick-up time.


Adult – One way: $19.00
Adult – Return: $35.00

Pensioner/Child – One way: $15.00
Pensioner/Child – Return: $25.00

For more information on the service and to make an online booking visit

Taxis: Taxis operate within most metro areas, although they are not always readily available in the smaller towns around Tasmania. Taxis with larger capacity, or with wheelchair carrying ability are generally available on request.

  • Airport Taxi Service Group - 0418 179 202
  • Chauffeured Cars & Coaches - 1300 308 000
  • Executive Taxi Service - 0411 488 734
  • Tascabs Hobart Inc Prestige Taxi Service - 0406 106 067
  • Taxi Combined Services - 13 2227
  • United Taxis - 13 3222
  • Yellow Cab Maxi Taxi - 13 6294

Hire vehicles: Hire cars are available both form the Hobart Airport, other airports around the state and within the major metropolitan centres.

An internet search for “Hire cars Hobart Tasmania” will return several dozen hire car companies based in and around Hobart.

If you are planning to extend your stay, there is a wide range of motorhome and campervan hire companies available in and around Hobart. Please see links below for more information on the available vehicle and campervan hire companies in Hobart. 

Public transport:

Metro Tasmania: In Tasmania the State Government operates a Government Business Enterprise known as Metro to undertake public passenger bus services in the major urban areas. The extent of Metro operations can be found on their website, along with information on routes, timetables, fares and other relevant information. Visit for more information.

Regional and Statewide Connections:

Regional connections around the State are provided by private bus operators, and some areas also have supplementary services provided by tourist bus operators. Please check with the Tasmanian Travel and Information Centre for further information.

Salamanca Market Shuttle Bus: Free Saturday Shuttle Bus - 9am to 2pm

If you are staying on in Hobart after the conference, getting around on a Saturday has never been easier. The free Salamanca Market Shuttle Bus connects the Hobart City Centre with Salamanca - and everything in between.

For more information visit

Telephone assistance

Most public telephones have International Direct Dialling and Subscriber Trunk Dialling. Phone cards for public phones and recharge cards for mobile phones can be bought from most newsagents, supermarkets and convenience stores. Many public phones also accept coins and credit cards. The international dialling code is 0011, followed by the country code and number.

Directory assistance: 1223

The international dialling code for Tasmania is +613.

Time zones

Daylight Saving Time (DST) is observed in Tasmania, and on Sunday 1 October 2017 at 2am the time will be shifted forward by 1 hour, resulting in a 11-hour difference ahead of Greenwich Mean Time (GMT+11).

After the Southern hemisphere summer months the time will be shifted back by one (1) hour resulting in the normal standard time.


Service with a smile is the rule of thumb in Australia and tipping is always optional. If the service is worthy of a tip, it will be appreciated.


Visitor information services

Hobart Visitor Information Centre

The Tasmanian Travel and Information Centre employs over 20 enthusiastic, multilingual and knowledgeable staff to help visitors plan the perfect Tasmanian getaway. In addition to skilled travel advisors, the centre has over 50 dedicated volunteers to greet visitors arriving from cruise ships and the airport on selected days.

The Tasmanian Travel and Information Centre can assist in planning itineraries, offer personalised travel suggestions, provide detailed local knowledge and information, and can even make your bookings.

As locals and tourism experts, the Tasmanian Travel and Information Centre possesses unique knowledge and information drawn from their experience of living in Tasmania and working in the tourism industry. Conveniently located in the centre of Hobart, the centre is less than five minutes’ walk from the waterfront and the city centre.

Visit the website for more information and to get in touch.

Opening hours:
Mon – Sun: 9:00am to 5:00pm
Public Holidays: 9:00am to 2:00pm


Key dates

16 January - Call for proposals opens

1 March - Call for proposals closes

1 June - Registration opens

1 August - Early bird registration closes

10 October 2017 - Conference starts